How many emails will I receive, and how can I unsubscribe?Updated 25 days ago

When you place an order with us, you'll receive a number of essential service emails to keep you updated throughout your shopping experience. These communications are important and include information relating directly to your order, such as:

• Order confirmation
• Dispatch confirmation
• Delivery updates (where available)
• Helpful aftercare and product information to help you get the most from your jewellery

These emails are sent to ensure you have all the information you need about your purchase.

Marketing Emails

From time to time, particularly during sales, new product launches, seasonal promotions, or special events, we may also send promotional emails featuring our latest collections, exclusive offers, and news.

If you would prefer not to receive these marketing emails, you can unsubscribe at any time by:

• Clicking the 'Unsubscribe' link at the bottom of any marketing email, or
• Visiting our Email Preference Centre to manage your subscription preferences.

Please note that unsubscribing from marketing emails will not stop essential order-related emails from being sent. You'll still receive important communications about any orders you've placed, including confirmation and dispatch updates.

You can update your email preferences whenever you wish.