Will I receive an order confirmation?Updated 25 days ago
Once you have placed your order, an order confirmation email will be sent to the email address provided at checkout.
Please ensure that the email address entered is correct, as all order updates and correspondence will be sent to this address. If you do not receive your confirmation email, please check your junk, spam, or promotions folders, as it may have been filtered there.
When you receive your order confirmation, we recommend checking all details carefully to ensure everything is correct, including:
- The items ordered
- The colour or style selected
- The quantity of each item
- The delivery address provided
Please note that once an order has been dispatched, we are unable to make changes to the order, including amendments to the items ordered or the delivery address.
If you notice any errors with your order details before it has been dispatched, please contact us as soon as possible. To help us assist you quickly, please include:
- Your name
- Your order number
- Details of the issue or changes required
We will do our best to help wherever possible.