My address is incorrect, can it be changed?Updated 25 days ago

If you notice that the delivery address on your order is incorrect, please contact us as soon as possible. If your order has not yet been dispatched, we will do our best to update the address before it leaves our warehouse.

Unfortunately, once an order has been dispatched, we are unable to amend the delivery address. This is because your parcel has already been passed to the courier for delivery.

To help avoid delays or failed deliveries, please ensure that all address details are entered correctly at checkout, including:

• House number or name
• Street name
• Town or city
• Postcode
• Country (where applicable)

As we process and dispatch orders as quickly as possible, we are unable to manually verify the accuracy of every delivery address before orders are shipped. It is therefore the customer's responsibility to ensure that the address provided at checkout is complete and correct.

If you spot an error, please email us immediately with your name, order number, and the correct delivery address, and we'll do everything we can to update it before your order is dispatched.