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Stock & Materials

What is your jewellery made from?

316L stainless steel is a type of low-carbon stainless steel that is often used for jewellery because it is hypoallergenic, and does not release as much nickel as other types of metal (around 0.02μg/cm2/week, 10 times less than the Nickel Directive d

Do you offer different lengths of post?

We offer two lengths on our earring posts, all our posts are a standard 10mm in length but we do offer a small selection of 12mm length posts. If you need any help finding these please simply drop us an email and we can point you in the right directi

An item is out of stock that I want, will it come back in to stock?

On our website if an item is out of stock there is a 'Notify Me' button underneath. Simply click on this enter your email address and when this is back in stock you will be one of the first to hear about it!

I previously saw an item on the website but now I can’t find it?

This means it was very popular and has currently now sold out, or we no longer stock this. Please drop us an email again with the item, colour and size and we will be able to give you more information on this

Can I purchase a gift card and how is it sent?

Yes, you can! Shopping for someone else but not sure what to get them? Give them the gift of choice with a Solace Jewellery gift card. Amounts range from £10 - £200. This will be sent via email to you, ready to forward on or print. This will also con

What are Lox backs and how do they work?

Please see the link below to a video from Lox and advice on how to use them. Please ensure that you do not squeeze the metal clip when you put them on as this will not lock them, only squeeze it when you are taking them off. If you get any further is

Do all earrings come as a pair?

All earrings come as a pair, unless stated that it is a SINGLE item. You will find this information under the add to cart. When purchasing any body jewellery including Nose and Cartlidge this will always be sold as a single so if you require two you

I am trying to buy a piece of cartilage, what size should I buy?

There are many things to take into consideration with this. What you were originally pierced with at the time, your piercer would of told you the size and what jewellery they have used. How do you want the item to sit in your ear? Do you want this to