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I have had a reaction, what should I do?

We are sorry to hear that you are experiencing discomfort wearing your earrings. Although we can guarantee the jewellery is hypoallergenic and more preferable for people with sensitive ears, we cannot prevent 100% of customer's experiencing allergic

Can I return an item if I have had a reaction to it?

We are really sorry the stainless steel hasn’t worked out for you, it is the minority but we can’t promise anything will work 100% of the time – really we wish we could. We offer a 100 Day Money Back Guarantee, so if you have a reaction, please let u

What other options do you have if I can’t wear Stainless Steel?

Titanium is a good option, have you tried this before? We have 2 grades, implant grade and pure titanium. Both could work but considering your reaction to stainless steel I would advise the pure titanium option. They are slightly more expensive becau